Explain the relationship between the housekeeping department and the maintenance department

Downward Communication[ edit ] In a workplace environment, orders being given from superiors to subordinates is the most basic form of downward communication. Two other forms of downward communication are when a customer gives orders to a supplier and when shareholders instruct management to do certain things. This type of communication involves transmitting new information that will keep subordinates on the same page and mindset of their superiors, as well as the organization.

Explain the relationship between the housekeeping department and the maintenance department

Deputy Head Housekeeper Where: Use the PayScale Research Center to find the average wage for housekeeper.

You are here

Hotel Housekeeping Supervisor Hotel housekeeping is steeped in history. From the beginning of the noble class in England the position of head housekeeper has been one of the top jobs of the commoners. Now, in modern times, all of the nobles have been replaced by bankers and their castles have been converted to high class hotels and resorts.

What remains are the housekeeping staff and the important role of head housekeeper. Vincenta Castillo has been carrying on the tradition for more than a decade and has house keeping lesson plans to show you what it takes to be successful in this age-old profession.

In this Salary Story, Vincenta shares her hotel housekeeping definition, including the roles and responsibilities of the housekeeping department, and provides an insider's look at what life is really like for hotel housekeepers. What is a housekeeping supervisor job description? Allocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning.

Check bedrooms for maintenance — attention to details and presentation are very important. Every six months I do the following: What were your steps toward becoming a head housekeeper?

Hotel Housekeeping: Housekeeping and Maintenance Department

After my younger daughter reached the age of 12 and started high school I was desperate to get a full-time job after my diploma on business and management to help give my oldest daughter and son a proper education at the university.

I applied for a room attendant job first at Mcdonald Old Swan four-star Hotel in Harrogate North Yorkshire to get a grip of how the hotels work. After three to six months, my executive housekeeper noticed how good I was.

A look into Hotel Departments and their Functions - Best Western Plus Chateau Granville Not to be sold, reprinted,re-written, distributed, re-broadcast, uploaded, or used to conduct training by others without written agreement Visit CNN Terror Victims Page There is renewed awareness regarding Safety and Security, which have taken precedence over all other subjects since the terrible tragedies of September 11,in New York, Washington, D.
Main Document The work requires professional knowledge of the nature of these disorders, their causes, and methods of therapeutic treatment.
Importance of Front Office Communication Next Page Healthy communication in the organization fosters mutual trust and sense of cooperation among the staff members and the guests as well as between the staff members and the management body.
7 DEPARTMENT OF A HOTEL Blog archive Good Housekeeping is Good Business: Department of Labor reports that STFs account for 15 percent of all accidental deaths and are second only to motor vehicle accidents as a cause of fatalities.
Operations & Maintenance If we assume that the average cleaning time for each room is twenty-five minutes, we can estimate that a housekeeper assumes 8, different body postures every shift. In addition, forceful movements while using awkward body positions include lifting mattresses, cleaning tiles, and vacuuming every shift.

I was promoted to be one of three assistant housekeepers which meant I was to be one of the three supervisors for bedrooms with 20 staff to look after. After a year I became the deputy head housekeeper, and I am proud of it.

Hotel housekeeping is steeped in history. From the beginning of the noble class in England the position of head housekeeper has been one of the top jobs of the commoners. Now, in modern times, all. Analyze the relationship between the industry and local, national, and international economies. Describe the functions within the accounting department. Explain the interrelationship of operating systems between the various departments. Hospitality and Tourism Management Skills. Employees in the hospitality industry are key to the development of satisfied customers and to success of the business itself. Effective HR management is essential to recruiting and developing quality employees and a motivated workforce.

My eldest daughter a biologist, my son is in architecture design and my younger daughter, now 27, is a nurse. What do you love about your housekeeping job?


What I love about my job is the satisfaction of doing it, having good feedback from the customer on how they enjoyed their stay through the comfort and care of their bedrooms. The high standard of cleanliness from top to bottom. The teamwork and togetherness with our staff — good motivation and looking after each other by giving appreciations on staff birthdays and anniversaries.

Incentives such as housekeeping of the month with? My biggest challenges were in January when Gisborough Hall where my husband used to work as a head waiter was going to be built as a hotel 15 minutes walking distance from home.

As they already had a head housekeeper, I applied as a Deputy Head Housekeeper while the hotel was in the middle of refurbishment, ready for the opening by March I met the head housekeeper and found out that she was not as experienced as I was told she was.

First week of January all members of staff gathered and had a big meeting, introduced ourselves, our experience and goals and objectives. The general manager gave us the task to do our core standard procedures for our own department and submit it within the end of the month.

Good Housekeeping is Good Business: 5 Steps to a Safer Worksite -- Occupational Health & Safety

Due to my love and passion for the job I just agreed to their offer. To be fair I decided to train her on some management skills and organizing to avoid a bad situation. She organized the staffing and purchasing items to set up 71 bedrooms while I typed 50 pages of core standard procedures on how to set up, clean the bedrooms and the whole departmental offices, as well as revival zone for beauty treatment and massage.

I made the flowcharts for the room attendants and for ground floor and office cleaners.

Report Abuse

I introduced a plan for induction and training.This chapter explores the relationship between education and health from the perspective of the peer-reviewed literature and that of community members, engaged through a research exercise, to blend insights from lived experience with the empirical data accumulated from scholarly research.

Dear Resident: We are glad to welcome you to Auston Chase, your new home. Auston Chase is your community. It's where you will spend a . Objectives To define the terms "sales" and "marketing" and to explain the relationship between a hotel's sales and marketing effort and its financial success.

To describe to you a hotel's internal and external sales and marketing activities. It focuses on the relationship between the worker, the task, the tools, and the work environment. Ideally, after you identify uncontrolled hazards, you will take steps to eliminate or reduce them to an acceptable risk level.

Apr 25,  · Effective Interdepartmental Communications Messages for the marketing and sales department must be relayed completely, accurately, and quickly.

Explain the relationship between the housekeeping department and the maintenance department

The switchboard operator is a vital link in the communication between the prospective client and a salesperson in the marketing and sales department. While these elements, Operations, Maintenance, Engineering, Training, and Administration, form the basis for a solid O&M organization, the key lies in the well-deined functions each brings and the linkages between organizations.

Safety and Security in the Workplace, CHIC Hospitality Consulting Services